PRIVACY
NOTICE
Last updated February 14,
2021
Thank you for choosing to be part of our community at
Astra IO
("
Company
", "we", "us",
"our"). We are committed to protecting your personal information
and your right to privacy. If you have any questions or concerns about this privacy
notice, or our practices with regards to your personal information, please contact
us at admin@astra-io.com .
When you
visit our website https://astra-io.com (the
"Website"),
and more generally, use any of our services (the
"Services", which include the
Website
), we
appreciate that you are trusting us with your personal information. We take your privacy
very seriously. In this privacy notice, we seek to explain to you in the clearest way
possible what information we collect, how we use it and what rights you have in relation
to it. We hope you take some time to read through it carefully, as it is important. If
there are any terms in this privacy notice that you do not agree with, please
discontinue use of our Services immediately.
This privacy notice applies to all information
collected through our Services (which, as described above, includes
our
Website
), as
well as, any related services, sales, marketing or events.
Please read this privacy notice carefully
as it will help you understand what we do with the information that we
collect.
TABLE OF
CONTENTS
1.
WHAT INFORMATION DO WE COLLECT?
Information automatically collected
In
Short: Some
information — such as your Internet Protocol (IP) address and/or
browser and device characteristics — is collected automatically
when you visit our
Website
.
We
automatically collect certain information when you visit, use or navigate the
Website
. This information does not reveal your specific identity (like
your name or contact information) but may include device and usage information, such
as your IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about how
and when you use our
Website
and other technical information. This information is primarily
needed to maintain the security and operation of our
Website
, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information
through cookies and similar technologies.
The
information we collect includes:
- Log and Usage Data. Log and usage data is
service-related, diagnostic, usage and performance information our servers
automatically collect when you access or use our
Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
- Device Data. We collect device data such
as information about your computer, phone, tablet or other device you use to
access the
Website . Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
- Location Data. We collect location data
such as information about your device's location, which can be either precise or
imprecise. How much information we collect depends on the type and settings of
the device you use to access the
Website . For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
2.
HOW DO WE USE YOUR
INFORMATION?
In Short:
We process your information for
purposes based on legitimate business interests, the fulfillment
of our contract with you, compliance with our legal obligations,
and/or your
consent.
We
use personal information collected via our
Website
for a variety of business purposes described below. We process
your personal information for these purposes in reliance on our legitimate business
interests, in order to enter into or perform a contract with you, with your consent,
and/or for compliance with our legal obligations. We indicate the specific
processing grounds we rely on next to each purpose listed below.
We
use the information we collect or receive:
- To facilitate account creation and logon
process. If you choose to link your account with us to a
third-party account (such as your Google or Facebook account), we use the
information you allowed us to collect from those third parties to facilitate
account creation and logon process for the performance of the contract.
- To post testimonials. We post
testimonials on our
Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at admin@astra-io.com and be sure to include your name, testimonial location, and contact information.
- Request feedback. We may use
your information to request feedback and to contact you about your use of our
Website .
- To enable user-to-user
communications. We may use your information in order to enable
user-to-user communications with each user's consent.
- To manage user accounts. We
may use your information for the purposes of managing our account and keeping it
in working order.
- To send administrative information to
you. We may use your personal information to send you product,
service and new feature information and/or information about changes to our
terms, conditions, and policies.
- To protect our Services. We
may use your information as part of our efforts to keep our
Website safe and secure (for example, for fraud monitoring and prevention).
- To enforce our terms, conditions and
policies for business purposes, to comply with legal and regulatory
requirements or in connection with our contract.
- To respond to legal requests and
prevent harm. If we receive a subpoena or other legal
request, we may need to inspect the data we hold to determine how to
respond.
- Fulfill and manage your
orders. We may use your information to fulfill and manage
your orders, payments, returns, and exchanges made through the
Website .
- Administer prize draws and
competitions. We may use your information to administer prize
draws and competitions when you elect to participate in our
competitions.
- To deliver and facilitate delivery of
services to the user. We may use your information to provide
you with the requested service.
- To respond to user inquiries/offer
support to users. We may use your information to respond to
your inquiries and solve any potential issues you might have with the use of
our Services.
- To send you marketing and promotional
communications. We and/or our third-party marketing partners may
use the personal information you send to us for our marketing purposes, if this
is in accordance with your marketing preferences. For example, when expressing
an interest in obtaining information about us or our
Website , subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
- Deliver targeted advertising to
you. We may use
your information to develop and display personalized content and advertising
(and work with third parties who do so) tailored to your interests and/or
location and to measure its effectiveness.
- For other business
purposes. We may
use your information for other business purposes, such as data analysis,
identifying usage trends, determining the effectiveness of our promotional
campaigns and to evaluate and improve our
Website , products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
In Short: We only
share information with your consent, to comply with laws, to provide you with
services, to protect your rights, or to fulfill business
obligations.
We
may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data
if you have given us specific consent to use your personal information for a
specific purpose.
- Legitimate Interests: We may
process your data when it is reasonably necessary to achieve our legitimate
business interests.
- Performance of a Contract: Where
we have entered into a contract with you, we may process your personal
information to fulfill the terms of our contract.
- Legal Obligations: We may
disclose your information where we are legally required to do so in order to
comply with applicable law, governmental requests, a judicial proceeding, court
order, or legal process, such as in response to a court order or a subpoena
(including in response to public authorities to meet national security or law
enforcement requirements).
- Vital Interests: We may disclose
your information where we believe it is necessary to investigate, prevent, or
take action regarding potential violations of our policies, suspected fraud,
situations involving potential threats to the safety of any person and illegal
activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or
share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Other
Users. When you share personal information
or otherwise interact with public areas of the Website , such personal information may be viewed by all users and may be publicly made available outside the Website in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Website , and view your profile.
In
Short: We may use cookies
and other tracking technologies to collect and store your
information.
We may use cookies and similar
tracking technologies (like web beacons and pixels) to access or
store information. Specific information about how we use such
technologies and how you can refuse certain cookies is set out
in our Cookie Notice
.
5. IS YOUR
INFORMATION TRANSFERRED
INTERNATIONALLY?
In Short:
We may transfer, store, and
process your information in countries other than your
own.
Our servers are located in
. If you are accessing our
Website
from outside
, please be aware that your
information may be transferred to, stored, and processed by us
in our facilities and by those third parties with whom we may
share your personal information (see "WILL YOUR
INFORMATION BE SHARED WITH
ANYONE?" above), in
and other
countries.
If you are a resident in the
European Economic Area, then these countries may not necessarily
have data protection laws or other similar laws as comprehensive
as those in your country. We will however take all necessary
measures to protect your personal information in accordance with
this privacy notice and applicable law.
6. HOW LONG DO WE
KEEP YOUR
INFORMATION?
In
Short: We keep your
information for as long as necessary to fulfill the purposes
outlined in this privacy notice unless otherwise required by
law.
We will only keep your personal
information for as long as it is necessary for the purposes set
out in this privacy notice, unless a longer retention period is
required or permitted by law (such as tax, accounting or other
legal requirements). No purpose in this notice will require us
keeping your personal information for longer than
90 days
.
When we have no ongoing legitimate
business need to process your personal information, we will
either delete or anonymize such information, or, if this is not
possible (for example, because your personal information has
been stored in backup archives), then we will securely store
your personal information and isolate it from any further
processing until deletion is possible.
7. HOW DO WE KEEP
YOUR INFORMATION
SAFE?
In
Short: We aim to protect
your personal information through a system of organizational
and technical security measures.
We have implemented appropriate
technical and organizational security measures designed to
protect the security of any personal information we process.
However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be
able to defeat our security, and improperly collect, access,
steal, or modify your information. Although we will do our best
to protect your personal information, transmission of personal
information to and from our
Website
is at your own risk. You should only access the
Website
within a secure environment.
8. WHAT ARE YOUR
PRIVACY
RIGHTS?
In
Short:
You may review,
change, or terminate your account at any time.
If you are a resident in the
European Economic Area and you believe we are unlawfully
processing your personal information, you also have the right to
complain to your local data protection supervisory authority.
You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident in
Switzerland, the contact details for the data protection
authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Cookies and similar
technologies: Most Web browsers are set to
accept cookies by default. If you prefer, you can usually choose to
set your browser to remove cookies and to reject cookies. If you
choose to remove cookies or reject cookies, this could affect
certain features or services of our
Website
.
To opt-out of interest-based advertising by advertisers on our
Website
visit http://www.aboutads.info/choices/.
9. CONTROLS FOR
DO-NOT-TRACK
FEATURES
Most web browsers and some mobile
operating systems and mobile applications include a Do-Not-Track
("DNT") feature or setting you can activate to signal your privacy
preference not to have data about your online browsing activities
monitored and collected. At this stage no uniform technology
standard for recognizing and implementing DNT signals has been
finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online tracking
is adopted that we must follow in the future, we will inform you
about that practice in a revised version of this privacy
notice.
10. DO CALIFORNIA
RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In
Short: Yes, if you are a
resident of California, you are granted specific rights
regarding access to your personal
information.
California Civil Code Section 1798.83,
also known as the "Shine The Light" law, permits our users who are
California residents to request and obtain from us, once a year and
free of charge, information about categories of personal information
(if any) we disclosed to third parties for direct marketing purposes
and the names and addresses of all third parties with which we
shared personal information in the immediately preceding calendar
year. If you are a California resident and would like to make such a
request, please submit your request in writing to us using the
contact information provided below.
If you are under 18 years of age,
reside in California, and have a registered account with
the
Website
,
you have the right to request removal of unwanted data that you
publicly post on the
Website
.
To request removal of such data, please contact us using the contact
information provided below, and include the email address associated
with your account and a statement that you reside in California. We
will make sure the data is not publicly displayed on the
Website
,
but please be aware that the data may not be completely or
comprehensively removed from all our systems (e.g. backups,
etc.).
11. DO WE MAKE UPDATES
TO THIS
NOTICE?
In Short:
Yes, we will update this notice as necessary to stay compliant
with relevant laws.
We may update this privacy notice from
time to time. The updated version will be indicated by an updated
"Revised" date and the updated version will be effective as soon as
it is accessible. If we make material changes to this privacy
notice, we may notify you either by prominently posting a notice of
such changes or by directly sending you a notification. We encourage
you to review this privacy notice frequently to be informed of how
we are protecting your information.
12. HOW CAN YOU
CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments
about this notice, you may
email us at admin@astra-io.com
or by post
to:
13. HOW CAN YOU
REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
Based on the applicable laws of your
country, you may have the right to request access to the personal
information we collect from you, change that information, or delete
it in some circumstances. To request to review, update, or delete
your personal information, please
submit a request form by clicking here
. We will respond
to your request within 30 days.